CoachDesk

Terms of Service

Last updated: 2026/11/09

1. INTRODUCTION

These Terms of Service govern the use of the CoachDesk platform, including its web and mobile applications. By creating an account or using any CoachDesk service, the User agrees to these Terms.

2. ACCEPTANCE OF TERMS

By accessing or using CoachDesk, the User confirms that they have read, understood, and agreed to these Terms. If the User does not agree, they must discontinue use of the platform immediately. CoachDesk is available only to users aged 18 or older.

3. SERVICE DESCRIPTION

CoachDesk provides digital tools for sports coaches, including:

  • Tactical board and animation tools
  • Team and player management features
  • Training planning and calendar scheduling
  • Exercise and drill creation
  • Player, attendance and medical record management
  • Document builder and PDF exports
  • Cloud synchronization and multi-device access

4. USER RESPONSIBILITIES

Users agree to:

  • Provide accurate registration information
  • Use the platform in compliance with applicable laws
  • Respect the intellectual property of CoachDesk and other users
  • Avoid misuse, unauthorized access, or attempts to disrupt the service

5. ACCOUNT AND SECURITY

Users are responsible for:

  • Maintaining the confidentiality of their login credentials
  • All activity performed under their account
  • Immediately notifying CoachDesk of unauthorized access

6. SUBSCRIPTIONS AND PAYMENT

CoachDesk offers a free plan and a paid Pro plan. For Pro:

  • Pro costs €9.99 per month or €99 per year. The final price, including any taxes that apply, is shown before you pay.
  • Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
  • Your subscription renews automatically at the end of each billing period until you cancel it.
  • You can cancel at any time from your Profile (Manage subscription). Pro stays active until the end of the period you have paid for.
  • If you are a consumer in the EU or UK, you can withdraw within 14 days of purchase. If you ask for Pro to start straight away and then withdraw, you may be charged for the time already used. Refunds are handled by Paddle under its buyer terms.
  • We will tell you about any price change at least 30 days before it applies to your next renewal.
  • If you go back to the free plan, your data stays, but you cannot add more of anything that is above the free plan's limits until you are below them.

7. INTELLECTUAL PROPERTY

All content, software, branding, and design elements of CoachDesk are owned by CoachDesk or licensed to it. Users may not copy, distribute, modify, or reverse engineer any part of the platform.

8. PROHIBITED CONDUCT

Users must not:

  • Use CoachDesk for illegal purposes
  • Upload harmful, abusive, or infringing content
  • Attempt to access accounts or data belonging to others
  • Interfere with platform performance or security

9. TERMINATION

CoachDesk may suspend or terminate accounts that violate these Terms. You may stop using CoachDesk and request the deletion of your account at any time, by emailing support@coach-desk.net or, in the mobile app, from the privacy settings. Deletion requests are processed within 30 days; an active Pro subscription should be cancelled first, and data that must be kept by law is retained as described in the Privacy Policy.

10. LIMITATION OF LIABILITY

To the extent permitted by law, CoachDesk is not liable for indirect, incidental, or consequential damages arising from platform use, service interruptions, data loss, or user actions.

11. DATA PROTECTION

CoachDesk processes personal data in accordance with its Privacy Policy and applicable data protection laws, including GDPR.

12. THIRD-PARTY SERVICES

The platform may integrate with third-party services. CoachDesk is not responsible for the performance, availability, or policies of third-party systems.

13. MODIFICATIONS TO TERMS

CoachDesk may update these Terms periodically. Continued use of the platform after changes implies acceptance of the revised Terms.

14. GOVERNING LAW

These Terms are governed by Portuguese law, and the courts of Portugal have jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of your country of residence and can also bring claims before its courts.

15. YOUR CONTENT AND PLAYER DATA

You keep ownership of everything you create and record in CoachDesk. You give CoachDesk permission to store and process it only to provide the service to you. When you record data about players:

  • You must have the right to record it and must tell players how it is used
  • For players under 18, you must have the consent of a parent or legal guardian
  • Health data may only be recorded with explicit consent, as described in Section 14 of the Privacy Policy
  • CoachDesk processes this data on your behalf, as described in the Privacy Policy, and you remain responsible for it

16. CONTACT INFORMATION

For questions regarding these Terms, please contact: support@coach-desk.net